Privacy Policy

Last updated: March 29, 2026

1. Introduction

FontFX ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the FontFX Canva plugin and related website (collectively, "the Service").

2. Information We Collect

2.1 Information You Provide

• Email address (for account identification and customer support)
• Payment information (processed through Lemon Squeezy — we do not directly store your credit card details)

2.2 Automatically Collected Information

• Usage data: feature usage frequency, daily usage count (for Free plan quota management)
• Device information: browser type, operating system, screen resolution
• Canva user identifier (provided by the Canva platform for authorization verification)

2.3 Information We Do NOT Collect

• The text content you input
• Your Canva design file contents
• Images you export

3. How We Use Your Information

We use collected information solely for the following purposes:

• Service delivery: Verify your account status, manage Free plan usage quotas, enable Premium features
• Service improvement: Analyze anonymized usage data to optimize product features and performance
• Customer support: Respond to your inquiries and refund requests
• Service notifications: Send important product updates or terms changes (not for marketing purposes)

4. Information Sharing & Disclosure

We do not sell your personal information. We only share information with third parties in these circumstances:

• Canva platform: The Service operates as a Canva plugin and requires authorization verification through the Canva API
• Payment processors: Payment processing is handled by Lemon Squeezy
• Analytics tools: We may use anonymized analytics tools such as Google Analytics to understand website usage
• Legal requirements: Information may be disclosed when required by law or to protect our rights

5. Data Storage & Security

• Your data is stored on secure cloud servers with industry-standard encryption.
• We retain only data necessary to provide the Service.
• After account deletion, we will remove your personally identifiable information within 30 days.

6. Cookies & Tracking Technologies

Our website may use cookies for:

• Maintaining your preferences (such as language selection)
• Anonymized website traffic analytics

You can manage or disable cookies through your browser settings. Disabling cookies will not affect the core functionality of the plugin.

7. Your Rights

You have the following rights regarding your personal data:

• Right of access: You may request to see the personal data we hold about you
• Right to rectification: You may request correction of inaccurate data
• Right to erasure: You may request deletion of your personal data
• Right to portability: You may request your data in a readable format
• Right to object: You may object to processing of your data for specific purposes

To exercise any of these rights, please email support@font-fx.com.

8. Children's Privacy

The Service is not directed at children under 16. We do not knowingly collect personal information from users under 16. If we discover such information has been collected, it will be promptly deleted.

9. International Data Transfers

Your data may be stored on or transferred to servers located outside your country. We will take appropriate safeguards to ensure your data remains secure.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The "Last updated" date on this page will be revised accordingly. For material changes, we will notify you through appropriate means.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Email: support@font-fx.com